The Cisco 7941 provides two programmable backlit line/feature buttons and four interactive soft keys that guide a user through features, and audio controls for high-quality duplex speakerphone, handset, and headset. A built-in headset port and an integrated Ethernet switch are standard with the Cisco 7941.

The large LCD displays caller ID information, while the graphic capability of the display allows for the inclusion of higher value, more visibly rich Extensible Markup Language (XML) applications and double-byte languages.